CRM

mmitche6
Member

Can I have the companies delete the HubSpot owner if not closed within a certain time?

SOLVE

I'm building a large team of sales reps. Is there anyway when a rep enters a company and contact, that if they don't close the account within a certain time period that particular reps name will get wiped from the account and a new rep can claim that account?

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1 Accepted solution
ajwiggins85
Solution
Contributor

Can I have the companies delete the HubSpot owner if not closed within a certain time?

SOLVE

Hi there, 

 

Hmm... great idea! Unfortunately, HubSpot's workflows tool doesn't allow flexible date ranges (is more than or is less than x number of days) on deal properties at this time. 

 

One potential workaround is to set up a round-robin reassignment based on the last activity date associated with the contact record as HubSpot workflows allow flexible date ranges on contact properties.

 

  1. Enrollment Criteria = last activity is more than 30 days + deal is not closed won or last activity is more than 30 days + deal is not closed lost.
  2. Step One = Clear HubSpot owner 
  3. Step Two = Round-robin assign a new owner. 

Hope this helps! 

View solution in original post

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1 Reply 1
ajwiggins85
Solution
Contributor

Can I have the companies delete the HubSpot owner if not closed within a certain time?

SOLVE

Hi there, 

 

Hmm... great idea! Unfortunately, HubSpot's workflows tool doesn't allow flexible date ranges (is more than or is less than x number of days) on deal properties at this time. 

 

One potential workaround is to set up a round-robin reassignment based on the last activity date associated with the contact record as HubSpot workflows allow flexible date ranges on contact properties.

 

  1. Enrollment Criteria = last activity is more than 30 days + deal is not closed won or last activity is more than 30 days + deal is not closed lost.
  2. Step One = Clear HubSpot owner 
  3. Step Two = Round-robin assign a new owner. 

Hope this helps! 

0 Upvotes