Can I disable automatic contact lifecycle sync to "opportunity" when a deal is created in the CRM?SOLVE
Jan 5, 2020 3:36 AM
Can I disable automatic contact lifecycle sync to "opportunity" when a deal is created in the CRM?
I'd like to automate deal creation in the CRM from MQL's & have our sales reps' qualify /disqualify those automatically created deals there.
However, then the contact database is out of sync completely.
Is there a way to disable that automatic sync?
Solved! Go to Solution.
Jan 6, 2020 9:14 AM
Yes, you can in Settings. To do this:
1. Go to the Settings Menu by clicking the gear icon (top right in the main navigation)
2. In the left side menu, click Sales then click Deals
3. Toggle the setting Sync lifecycle stages to associated contacts and companies to OFF.
I hope this helps. If it does, please mark it as a solution to help the rest of the community. Thank you!