CRM

GonzaloP
Member

Can I create a contact only with the phone number?

SOLVE

I have a pop-up in a website that asks only for the phone number, can I create a contact without email address?

0 Upvotes
1 Accepted solution
jennysowyrda
Solution
Community Manager
Community Manager

Can I create a contact only with the phone number?

SOLVE

Hi @GonzaloP,

 

At the moment the only way to add contacts without email addresses is individually or through an import.

 

Thanks,
Jenny

View solution in original post

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3 Replies 3
FYI
Participant

Can I create a contact only with the phone number?

SOLVE

We primarily use phone numbers for contacting clients and prospects. Is there a way to make phone numbers the "anchor" field for our instance of CRM, rather than email? 

0 Upvotes
jennysowyrda
Community Manager
Community Manager

Can I create a contact only with the phone number?

SOLVE

Hi @FYI,

 

The deduplicator will always be email for contacts, so while you can add contacts without an email address, they won't be able to deduplicate based on phone number.

 

Thanks,
Jenny

0 Upvotes
jennysowyrda
Solution
Community Manager
Community Manager

Can I create a contact only with the phone number?

SOLVE

Hi @GonzaloP,

 

At the moment the only way to add contacts without email addresses is individually or through an import.

 

Thanks,
Jenny

0 Upvotes