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I am looking to create call que's for my reps based upon my specific criteria.  How can this be done?  Thank you in advance for your reply.

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Advisor

A best practice with queues is to make multiple queues based on the task being performed. For example breaking out calls and emails, then your rep can stay focused on one task at a time. Best of luck!

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Community Manager

Hi @shaneb1,

 

You can create a call queue by following the steps outlined here.

 

Thank you,
Jenny


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Advisor

A best practice with queues is to make multiple queues based on the task being performed. For example breaking out calls and emails, then your rep can stay focused on one task at a time. Best of luck!

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Advisor

@shaneb1  Please accept as solution if this answered your question Smiley Happy

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