CSV import problem with German characters

LukasB
Member

I just imported my list of companies from csv. The German special characters for "ue", "oe", "ae" and "ss" are all scrambled. Is there a way to fix this?

 

P.S. Apparently, the characters themselves are also "not permitted in this community" so I cannot post them here...

0 Upvotes
5 Replies 5
LukasB
Member

Is there a solution for this problem?

0 Upvotes
bta
Member

Hi Lukas,

 

I've just found these links in a response to a similar question (about Arabic characters though). Admit, I haven't read them yet but still hope they help.

https://knowledge.hubspot.com/articles/kcs_article/contacts/how-can-i-include-foreign-language-chara...

https://knowledge.hubspot.com/articles/kcs_article/account/which-hubspot-features-are-optimized-for-...

Cheers,

Attila

0 Upvotes
bta
Member

Now, that I think of it, the UTF-8 encoding should work for you. I managed to upload a list of contacts in a csv file using Hungarian characters, many of which would be similar to what you are looking for (oe, ue, etc) and the names and all the data appear just fine.

Cheers,

Attila

0 Upvotes
LukasB
Member

yes, UTF-8 did the trick. 

0 Upvotes
bta
Member

Smiley Happy Smiley Happy Smiley Happy

0 Upvotes