Bug in my 'contact properties' - how do i remove?

TSatellite · ‎janv. 19, 2018

Somehow one of our enquiries has got itself stuck as a contact property - under ''collected form fields" - not sure how to get rid of it? can anyone help?

jennysowyrda · ‎janv. 22, 2018

Hi @TSatellite,

Are there multiple entries coming through in that field or just the one entry? Collected forms can only be deleted on the back end and can only be deleted in bulk (all fields would be deleted), so I would not recommend deleting this field unless it is negatively impacting all of your fields.

Thanks,
Jenny

Join us on March 27th at 12 PM for the Digital Essentials Lab, an interactive session designed to redefine your digital strategy!
Engage with expert Jourdan Guyton to gain actionable insights, participate in live Q&A, and learn strategies to boost your business success.
Don't miss this opportunity to connect and grow—reserve your spot today!

Voir la solution dans l'envoi d'origine

jennysowyrda · ‎janv. 22, 2018

Hi @TSatellite,

Are there multiple entries coming through in that field or just the one entry? Collected forms can only be deleted on the back end and can only be deleted in bulk (all fields would be deleted), so I would not recommend deleting this field unless it is negatively impacting all of your fields.

Thanks,
Jenny

Join us on March 27th at 12 PM for the Digital Essentials Lab, an interactive session designed to redefine your digital strategy!
Engage with expert Jourdan Guyton to gain actionable insights, participate in live Q&A, and learn strategies to boost your business success.
Don't miss this opportunity to connect and grow—reserve your spot today!

CRM