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Bug in my 'contact properties' - how do i remove?

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TSatellite

‎Jan 19, 2018 12:32 PM

Member

bug crm.JPGSomehow one of our enquiries has got itself stuck as a contact property - under ''collected form fields" - not sure how to get rid of it? can anyone help?

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1 Accepted solution
jennysowyrda
Solution
Community Manager

‎Jan 22, 2018 4:03 PM

Community Manager

Hi @TSatellite, 

 

Are there multiple entries coming through in that field or just the one entry? Collected forms can only be deleted on the back end and can only be deleted in bulk (all fields would be deleted), so I would not recommend deleting this field unless it is negatively impacting all of your fields. 

 

 

Thanks,
Jenny


loop Loop Marketing is a new four-stage approach that combines AI efficiency and human authenticity to drive growth.
Learn More

View solution in original post

0 Upvotes
1 Reply 1
jennysowyrda
Solution
Community Manager

‎Jan 22, 2018 4:03 PM

Community Manager

Hi @TSatellite, 

 

Are there multiple entries coming through in that field or just the one entry? Collected forms can only be deleted on the back end and can only be deleted in bulk (all fields would be deleted), so I would not recommend deleting this field unless it is negatively impacting all of your fields. 

 

 

Thanks,
Jenny


loop Loop Marketing is a new four-stage approach that combines AI efficiency and human authenticity to drive growth.
Learn More

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Bug in my 'contact properties' - how do i remove?
Hi @TSatellite,    Are there multiple entries coming through in that field or just the one entry? Collected forms can only be deleted on the back end and can only be deleted in bul...
Hi @TSatellite,    Are there multiple entries coming through in that field or just the one entry? Collected forms can only be deleted on the back end and can only be deleted in bul...
Sales
Jan 22, 2018