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SteveHTM
Key Advisor | Partner
Key Advisor | Partner

Breaking change in property value copy

It seems like a breaking change has been silently made to the behavior of the 'copy property' logic in HubSpot. Historically, and per the published documentation (last update June 2024), if an enumerated property is copied to a text property in, for example, a workflow step, the value of the text property becomes the set internal value of the enumerated property. This behavior seems to have changed recently without any notice. Now the copy uses the 'label' text value.

 

This has the potential to break existing workflow logic. 

 

Documentation reference: Screen Shot 2025-01-21 at 1.00.05 PM.png

This has bene raised to support, but I'm adding the appeal here to raise additional awareness and feedback.

 

Steve

Steve Christian

HTM Solutions

https://info.htmsolutions.biz/meetings/stevec2

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2 Replies 2
BérangèreL
Community Manager
Community Manager

Breaking change in property value copy

Hi @SteveHTM,

Thank you for reaching out to the Community!

I'm sorry to hear about your experience regarding this.

I would like to apologize for the frustration, data issues, and business impact this has caused.

I have shared it internally to bring more visibility to it.

Please let me know if there is anything else I can help with. I'll be delighted to do so!

Best,
Bérangère


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BérangèreL
Community Manager
Community Manager

Breaking change in property value copy

Hi @SteveHTM, I hope that you are well!

Thanks to your feedback, the Team has updated the article accordingly: "Compatible property types for copying values with workflows".

Thank you so much for your valuable feedback! ❤️

I hope this helps!

Have a fantastic weekend!

Best,
Bérangère


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