CRM

smk
Member

Bounced property?

SOLVE

Is there a property available in Lists that says whether a previous email attempt bounced?

 

Thanks.

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Bounced property?

SOLVE

Hi @smk,

 

yes, you can filter for 'Email hard bounce reason' or 'Marketing emails bounced', available as 'Contact properties'. If you want to find contacts who have not received emails because of a bounce, just set it to 'is known'.

 

Additional resources (on hard bounce reasons, soft vs. hard etc.) are linked here: https://knowledge.hubspot.com/contacts/hubspots-default-contact-properties

 

Hope this helps!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

1 Reply 1
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Bounced property?

SOLVE

Hi @smk,

 

yes, you can filter for 'Email hard bounce reason' or 'Marketing emails bounced', available as 'Contact properties'. If you want to find contacts who have not received emails because of a bounce, just set it to 'is known'.

 

Additional resources (on hard bounce reasons, soft vs. hard etc.) are linked here: https://knowledge.hubspot.com/contacts/hubspots-default-contact-properties

 

Hope this helps!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.