Best way to create a list of contacts with bad email address

[BJulien]

Hi,

I am wondering if any of you have figured out a correct way to get a list of bad emails? I am using a dynamic list with the clause :

• At least one associated Activity has
• Email send status is any of Bounced

  Unfortunately this list includes many good email that had a soft bounce (tempoary). In many case, the contact log shows a bounce followed by a click on a document in the email. So obviously these are not contact with a bad email even though their is a bounced activity associated with the contact. Any good suggestions?

[willsmith · Accepted solution]

Hi @BJulien 

You can try creating a dynamic list with the clause "Email Hard Bounce Reason". From there, you can select one or multiple reasons. For "bad emails" I recommend selecting Unknown User. Mixing up a combination of one or multiple reasons may give you the data you are looking for. 

I hope this helps. If it does, please mark it as a solution to help the rest of the community. 
Thank you. 
-Will

[willsmith · Accepted solution]

Hi @BJulien 

You can try creating a dynamic list with the clause "Email Hard Bounce Reason". From there, you can select one or multiple reasons. For "bad emails" I recommend selecting Unknown User. Mixing up a combination of one or multiple reasons may give you the data you are looking for. 

I hope this helps. If it does, please mark it as a solution to help the rest of the community. 
Thank you. 
-Will

[BJulien · Accepted solution]

Thank you Will.

I think your sugesstion helped me find most of the bad emails. I used a filtered list instead with the follwoing criteria: