Back dating a contact entry

ICArob
Member

This may be a dumb question but is there a way to back date a contact entry? Our sales team for years have been doing their CRM on paper. WE love HubSpot CRM and are now entering 100s of customer lead sheets into the CRM. It would be nice to put their first contact date so we can better look at their original lifecycle insted of looking at the date they were entered into CRM.

1 Reply 1
roisinkirby
HubSpot Product Team

Hey @ICArob I found this query in the Ideas Forum which is a channel for feature requests - so I moved it to the CRM support board.

 

Is this something you were able to figure out with your team? For this I would reccommend using a custom contact property. If you are migrating from a paper/offline process there is no way for the HubSpot CRM to identify previous contact dates unless these are manually created and entered.