CRM

EWallis
Participant

BCC E-mails in workflow

SOLVE

Hi

 

Ok I have a sold e-mail that goes out to customers and we bcc trustpilot who then send a 2nd e-mail 1 day later. That way if a customer leaves a review it's a verified review on Trustpilot.

 

Can i do this in HubSpot? If so where can't seem to do it as part of the e-mail build itself and likewise can't find anywhere in the workflow this can go. 

 

In my defence i'm at the end of a very long Hubspot project and this may be one of the last things on the list and i'm tired now!!!

 

Please can anyone suggest a solution. We have Sales and Marketing Pro, Ops Hub and Transactional e-mails bolt on.

 

Right now I think the e-mail is built in marketing but I've just added the transactional bolt on today.

 

Can anyone help?

 

Thanks

Liz

0 Upvotes
1 Accepted solution
DarianVretenar
Solution
Top Contributor | Elite Partner
Top Contributor | Elite Partner

BCC E-mails in workflow

SOLVE

Hi @EWallis ,


 I think here might help sending a Transactional email from Custom Coded action, where you can include BCC when the email is sent. 
Source: https://developers.hubspot.com/docs/api/marketing/transactional-emails

Does that help?

Many thanks, 
Darian




 

View solution in original post

0 Upvotes
3 Replies 3
EWallis
Participant

BCC E-mails in workflow

SOLVE

Thanks Darian that has actually helped with some of the other workflow e-mails but I fear may take me a while to add to all!!!

The trustpilot one however they conviniently launched a new Hubspot Integration so that's one off my ist for the day.

 

Thank you

Liz

DarianVretenar
Top Contributor | Elite Partner
Top Contributor | Elite Partner

BCC E-mails in workflow

SOLVE

I'm glad I helped. Been in such a situation already 😉 cc @EWallis 

My meeting link is here - maybe we can speed up this. 

0 Upvotes
DarianVretenar
Solution
Top Contributor | Elite Partner
Top Contributor | Elite Partner

BCC E-mails in workflow

SOLVE

Hi @EWallis ,


 I think here might help sending a Transactional email from Custom Coded action, where you can include BCC when the email is sent. 
Source: https://developers.hubspot.com/docs/api/marketing/transactional-emails

Does that help?

Many thanks, 
Darian




 

0 Upvotes