CRM

SHinojosa3
Contributor

Automation for Pinned Notes

SOLVE

Hi,

 

I am looking for a couple of automations for pinned notes. I'd like to have the ability to pin a note during the import process. If this isn't possible, is there a workaround?

 

I would also like to have the ability to remove a pinned note after a certain time period. Some notes only need to be pinned for a certain amount of time. If we pin multiple notes, it is a hassle to unpin each note manually. 

 

Any ideas?

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Automation for Pinned Notes

SOLVE

Hi @SHinojosa3,

 

Unfortunately, this doesn't currently seem to be possible. Pinning a note seems to be a pure UI feature, not an activity property.

 

Other users have already requested this: https://community.hubspot.com/t5/HubSpot-Ideas/Pin-Note-on-Import/idi-p/301509

 

(The product team reviews these requests based on their popularity. You can help other users find this request more easily by accepting my reply as a solution. I'd appreciate it, too!)

 

As far as removing the pinned status goes, this would require activity-based workflows which aren't a thing yet, unfortunately.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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3 Replies 3
MrBean
Top Contributor

Automation for Pinned Notes

SOLVE

Checking, is this still a feature limitation? 

 

0 Upvotes
DianaGomez
Community Manager
Community Manager

Automation for Pinned Notes

SOLVE

Hi @MrBean

Thank you for reaching out and for your feedback.

This idea was submitted and here is the idea status. I would recommend upvoting and commenting on your use case, so you're automatically subscribed to the idea. You'll receive notifications when our product team makes a status update to the idea.

 

Thank you,
Diana


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karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Automation for Pinned Notes

SOLVE

Hi @SHinojosa3,

 

Unfortunately, this doesn't currently seem to be possible. Pinning a note seems to be a pure UI feature, not an activity property.

 

Other users have already requested this: https://community.hubspot.com/t5/HubSpot-Ideas/Pin-Note-on-Import/idi-p/301509

 

(The product team reviews these requests based on their popularity. You can help other users find this request more easily by accepting my reply as a solution. I'd appreciate it, too!)

 

As far as removing the pinned status goes, this would require activity-based workflows which aren't a thing yet, unfortunately.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.