CRM

Yotako
Membre

Automatic Bcc in my CRM mails

Résolue

Is it possible to automatically add a Bcc email address to all my outgoing emails?

That way all the emails I send through Hubspot will be Bcced to a colleague.

 

I found an article about it: https://knowledge.hubspot.com/articles/kcs_article/email/how-do-i-setup-compliance-copy-email

But the Content => Content Settings category doesn't seem to exist anymore.

 

Many thanks in advance!

 

 

 

1 Solution acceptée
roisinkirby
Solution
Équipe de développement de HubSpot
Équipe de développement de HubSpot

Automatic Bcc in my CRM mails

Résolue

Hello @Yotako - thank you for your qeustion.

 

To confirm, it is not currently possible to automate the inclusion of your CRM BCC address in the BCC field of your email client. 

 

The documentation you linked above refers to the HubSpot Marketing tools available with the paid Marketing Hub. This is an entirely different set of features. 

Voir la solution dans l'envoi d'origine

7 Réponses
JAnjorin
Participant

Automatic Bcc in my CRM mails

Résolue

Is this in the works? Needed for compliance.

0 Votes
freightgate
Participant

Automatic Bcc in my CRM mails

Résolue

this actually should NOT state solved as the problem still exists AFAIK 

JJumatay
Participant

Automatic Bcc in my CRM mails

Résolue

We're missing this feature too.

sauph
Participant

Automatic Bcc in my CRM mails

Résolue

Hello! Yes, I am missing that feature too. It'd be great if that were added in near future 🙂

roisinkirby
Solution
Équipe de développement de HubSpot
Équipe de développement de HubSpot

Automatic Bcc in my CRM mails

Résolue

Hello @Yotako - thank you for your qeustion.

 

To confirm, it is not currently possible to automate the inclusion of your CRM BCC address in the BCC field of your email client. 

 

The documentation you linked above refers to the HubSpot Marketing tools available with the paid Marketing Hub. This is an entirely different set of features. 

GerriCH
Membre

Automatic Bcc in my CRM mails

Résolue

This feature would be very helpful. In pipedrive, i click at the emailadress in the crm and my outlook opens for a new email. Bcc is automaticaly in there.

thx

gerri

abridges01
Participant

Automatic Bcc in my CRM mails

Résolue

Are you aware if there are any plans to add this very helpful facility?

0 Votes