CRM

Yotako
Member

Automatic Bcc in my CRM mails

SOLVE

Is it possible to automatically add a Bcc email address to all my outgoing emails?

That way all the emails I send through Hubspot will be Bcced to a colleague.

 

I found an article about it: https://knowledge.hubspot.com/articles/kcs_article/email/how-do-i-setup-compliance-copy-email

But the Content => Content Settings category doesn't seem to exist anymore.

 

Many thanks in advance!

 

 

 

1 Accepted solution
roisinkirby
Solution
HubSpot Product Team
HubSpot Product Team

Automatic Bcc in my CRM mails

SOLVE

Hello @Yotako - thank you for your qeustion.

 

To confirm, it is not currently possible to automate the inclusion of your CRM BCC address in the BCC field of your email client. 

 

The documentation you linked above refers to the HubSpot Marketing tools available with the paid Marketing Hub. This is an entirely different set of features. 

View solution in original post

7 Replies 7
JAnjorin
Participant

Automatic Bcc in my CRM mails

SOLVE

Is this in the works? Needed for compliance.

0 Upvotes
freightgate
Participant

Automatic Bcc in my CRM mails

SOLVE

this actually should NOT state solved as the problem still exists AFAIK 

JJumatay
Participant

Automatic Bcc in my CRM mails

SOLVE

We're missing this feature too.

sauph
Participant

Automatic Bcc in my CRM mails

SOLVE

Hello! Yes, I am missing that feature too. It'd be great if that were added in near future 🙂

roisinkirby
Solution
HubSpot Product Team
HubSpot Product Team

Automatic Bcc in my CRM mails

SOLVE

Hello @Yotako - thank you for your qeustion.

 

To confirm, it is not currently possible to automate the inclusion of your CRM BCC address in the BCC field of your email client. 

 

The documentation you linked above refers to the HubSpot Marketing tools available with the paid Marketing Hub. This is an entirely different set of features. 

GerriCH
Member

Automatic Bcc in my CRM mails

SOLVE

This feature would be very helpful. In pipedrive, i click at the emailadress in the crm and my outlook opens for a new email. Bcc is automaticaly in there.

thx

gerri

abridges01
Participant

Automatic Bcc in my CRM mails

SOLVE

Are you aware if there are any plans to add this very helpful facility?

0 Upvotes