Auto sequential ID for contacts

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psx
Participant

Hi

 

I need to set (preferably a sequential ID) for each contact - so we can easily refer to a person by number. Is that possible? I understand that each contact have a VID - and that we cannot display that in the hubspot interface - is that correct?

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MFrankJohnson
Solution
Thought Leader


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Q: I need to set (preferably a sequential ID) for each contact ... Is that possible? I understand that each contact have a VID - and that we cannot display that in the hubspot interface - is that correct?

 

Short A: No auto-creation of enumerated values. And no we cannot display the VID in the interface directly. You are correct.

 

Longer A

But there are two major problems when planning to assign unique customer IDs in a CRM that doesn't allow multiple keyed fields or read-only fields.

 

- Duplicate Customer IDs - HubSpot doesn't auto-dedup any field other than the email address -- the index (key).

- The fields will be editable -- HubSpot doesn't support read-only contact properties, so even if you create the Customer IDs outside of HubSpot and import them anyone with edit access to the contact record will be able to change (aka: corrupt) the customer id thereby introducing potential duplicates that will be a nightmare to identify and reconcile.

 

Recommendation? Seriously rethink the strategy and consider using the email address as the identifier. 

 

Hope that helps.

  

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www.MFrankJohnson.com

 

Please tag @MFrankJohnson if you'd like me to respond.

 

Note: The date of each post here is increasingly important as HubSpot evolves to be the #1 CRM platform of choice world-wide.

-- Visit

 

Hope that helps.

 

Be well,
Frank


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4 Replies 4
MFrankJohnson
Solution
Thought Leader


2000px-Ok_sign_font_awesomeDid my post help answer your query?

Help the Community by marking it as SOLVED

 

Q: I need to set (preferably a sequential ID) for each contact ... Is that possible? I understand that each contact have a VID - and that we cannot display that in the hubspot interface - is that correct?

 

Short A: No auto-creation of enumerated values. And no we cannot display the VID in the interface directly. You are correct.

 

Longer A

But there are two major problems when planning to assign unique customer IDs in a CRM that doesn't allow multiple keyed fields or read-only fields.

 

- Duplicate Customer IDs - HubSpot doesn't auto-dedup any field other than the email address -- the index (key).

- The fields will be editable -- HubSpot doesn't support read-only contact properties, so even if you create the Customer IDs outside of HubSpot and import them anyone with edit access to the contact record will be able to change (aka: corrupt) the customer id thereby introducing potential duplicates that will be a nightmare to identify and reconcile.

 

Recommendation? Seriously rethink the strategy and consider using the email address as the identifier. 

 

Hope that helps.

  

share-on-Linkedin-Button-75x19.png 


hubspot-forum-signature-badge-v01.png

www.MFrankJohnson.com

 

Please tag @MFrankJohnson if you'd like me to respond.

 

Note: The date of each post here is increasingly important as HubSpot evolves to be the #1 CRM platform of choice world-wide.

-- Visit

 

Hope that helps.

 

Be well,
Frank


HubSpot's Hiring World-Wide!

View solution in original post

psx
Participant

Only a few of my contacts have an email address in the sytem - so I cannot use that. Any idea why Hubspot have decided not to show the VID?

fatih
Participant

Hi,

Since we are a B2C company, it is really hard to talk about our leads with the email address rather than a unique ID number. Is there any way to add a unique ID on a property or on the inquiry page?

yfundora
Participant

Hi!

I have the same problem. Have you resolved this? Thanks!