Auto sequential ID for contactsSOLVE
Apr 28, 2018 10:41 AM
I need to set (preferably a sequential ID) for each contact - so we can easily refer to a person by number. Is that possible? I understand that each contact have a VID - and that we cannot display that in the hubspot interface - is that correct?
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Apr 28, 2018 7:05 PM - edited Apr 28, 2018 7:06 PM
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Q: I need to set (preferably a sequential ID) for each contact ... Is that possible? I understand that each contact have a VID - and that we cannot display that in the hubspot interface - is that correct?
Short A: No auto-creation of enumerated values. And no we cannot display the VID in the interface directly. You are correct.
But there are two major problems when planning to assign unique customer IDs in a CRM that doesn't allow multiple keyed fields or read-only fields.
- Duplicate Customer IDs - HubSpot doesn't auto-dedup any field other than the email address -- the index (key).
- The fields will be editable -- HubSpot doesn't support read-only contact properties, so even if you create the Customer IDs outside of HubSpot and import them anyone with edit access to the contact record will be able to change (aka: corrupt) the customer id thereby introducing potential duplicates that will be a nightmare to identify and reconcile.
Recommendation? Seriously rethink the strategy and consider using the email address as the identifier.
Hope that helps.
Please tag @MFrankJohnson if you'd like me to respond.