CRM

tlin
Participant

Auto create deal

SOLVE

In the inbox setting - automation, we can turn on the 'treat new ticket ' toggle so hubspot auto creates a ticket. 

If we have a dedicated sales email channel added in hubspot, can we change auto-create ticket to auto-create deals when a new conversation comes in. 

2 Accepted solutions
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Auto create deal

SOLVE

Hi @tlin,

 

This is currently not supported. You can find all ways to create deals listed here: https://knowledge.hubspot.com/deals/create-deals

 

With a Professional or Enterprise subscription, you could use workflows to build your own automation to create deals. I'd approach this by enrolling contacts created from conversations into a contact-based workflow (Original source drill-down 1 is CONVERSATIONS), followed by a step that creates a deal.

 

If you feel strongly about this being a native feature, you could suggest it in the HubSpot Ideas section of the community. The product team reviews these suggestions based on popularity: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

Simon_C
Solution
HubSpot Employee
HubSpot Employee

Auto create deal

SOLVE
4 Replies 4
Simon_C
Solution
HubSpot Employee
HubSpot Employee

Auto create deal

SOLVE
karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Auto create deal

SOLVE

Thanks for sharing, @Simon_C! Very nice option for the workflow-based route.

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

Drew_Cohen
Top Contributor

Auto create deal

SOLVE

I'd totally agree with this. Having the ability to auto create Deals instead of Tickets would be a massive help. Currently, we have to auto create a Ticket (so that it stores the initial email information that comes in), then use a workflow to then copy all the Ticket info over to a Deal. I'd love to see this feature and I know a lot of others would too.

karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Auto create deal

SOLVE

Hi @tlin,

 

This is currently not supported. You can find all ways to create deals listed here: https://knowledge.hubspot.com/deals/create-deals

 

With a Professional or Enterprise subscription, you could use workflows to build your own automation to create deals. I'd approach this by enrolling contacts created from conversations into a contact-based workflow (Original source drill-down 1 is CONVERSATIONS), followed by a step that creates a deal.

 

If you feel strongly about this being a native feature, you could suggest it in the HubSpot Ideas section of the community. The product team reviews these suggestions based on popularity: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.