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jesposito
Member

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Auto Save option for data updates under contacts and companies on the left column would save a plethora of time on a daily basis. 

2 Accepted solutions
SkeeStylus
Solution
Top Contributor | Platinum Partner
Top Contributor | Platinum Partner

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Great News everyone this is actually now in BETA.  Check it out. 

What is it?

HubSpot now automatically saves property edits made on the CRM index page.

 

Why does it matter?

This feature streamlines data entry by reducing clicks and automatically saving information, increasing efficiency and minimizing data loss for CRM users.

 

How does it work?

When users edit properties on the index page, they no longer need to click ‘Save’. Instead, they’ll see a ‘Save’ status notification at the bottom-left of the screen, indicating when changes are saved.

If you need to undo a property edit, you can click ‘undo’ within the save status component. You can undo your most recent change.

Who gets it?

All Hubs and Editions





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0 Upvotes
BLarsen
Solution
Participant

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In case anyone hasn't seen, it looks like this has been addressed. There is a post where they describe how to get a toggle to opt out of the auto-save. Just wanted to circle back to this group in case anyone else, like me, hadn't seen this.

https://community.hubspot.com/t5/HubSpot-Ideas/Create-a-setting-to-turn-off-autosave-feature/idi-p/1...

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87 Replies 87
BorisSD
Participant

Auto Save

SOLVE

Some of our property edits can accidentally trigger communications! We very much want to OPT OUT of autosave! 

Dace004
Participant

Auto Save

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This should be an option that can be enabled or disabled, as it is causing many errors if you don't click "Undo" immediately.

OCebulla
Member

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The idea behind the feature is great, but it now completely slows down the process! like ten times! a simple task of sorting data once a week for 200 new contacts would take me 15 mins, today I have done almost nothing in the same time! it is frustrating. as the autosave takes time to think before autosaving, so you cannot move on to the next contact quickly. Is there a timeline for having this sped up, or an option to opt out of the autosave?

TKohlbeck
Participant

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How can we disable this autosave feature? It saves too fast and doesn't give time to verify information before saving,  often saving incorrect information.

RAlbert9
Participant

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Great, but also very frustrating - it saves too quickly before I’ve finished updating all the details for a contact. Since I have an automated flow that moves the contact to another list when I change the lead status, I then have to go into that list to complete the updates.

In my case, I’d prefer manual saving. Is that still possible?

DianaGomez
Community Manager
Community Manager

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Hi @RAlbert9,

 

From my understanding, if you choose to opt out of the beta, you can still save it in your times. However, I strongly encourage you to consider sharing your feedback and experiences from the beta. This is exceptionally valuable to the product development team, as it allows them to identify areas for improvement and optimize the experience for all users. Your feedback is key to the platform's growth!

 

Thanks!
Diana


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0 Upvotes
TMitchell7
Contributor

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can we OPT OUT? This is a major liability as there are unintended edits that happen almost daily by typing anything by mistake. 

ACroghan
Contributor

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Sounds like someone at your company signed you up for the beta. You can opt out of it - this is what I did for our team as it was also causing issues.
0 Upvotes
KLallemont
Contributor

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I love that we have this feature now, One bit of feedback from my team is that whenever they are working their call lists from the contacts page, when they make a change it refreshes pretty fast. So when the update lead status it will be removed from the page all together very fast and there is other things they want to change. I also had a issue where I was changing the contact owner for several contacts and since it was refreshing so fast, I would start typing the name of the owner and then it would refresh from the last change I made and undo my typing. So I had to either wait for the last change to refresh before starting the next one or select the right person super fast before it refreshed. 

tleeinteg
Participant

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@hubspot - You guys are worthless.

DRoberge
Contributor

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we are now pushing 5 years since this was submitted, with 56 upvotes, no reply at all @hubspot !! Please save us, and our teams from having to re-type anything we accidentally back out of in any record!

RjAdler
Participant

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Low expectations are your key to happiness!
0 Upvotes
MMonaster
Participant

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OMG yes!  I've lost data so many times I can't count them.  This is the only app I'm aware of that prompts you to save changes, but won't alert you when you're going to close a record without saving.  Crazy.

noahriley
Participant

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Yes - a simple prompt would save a lot of pain. It exists in the CMS... I just lost notes from my last meeting.  This ticket tracker even has autosave!  

0 Upvotes
PMiller1
Member

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I've read comments that it auto-saves in some places but not in others. Does anyone have a list of where it does auto-save?

VCunningham
Participant

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This is a critical feature

0 Upvotes
spnc
Contributor

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So I've been using AutoSave - for HubSpot extension on Brave (Chrome) for a week, it's working great.

 

Of course native Auto-save feature from HubSpot would be better, as I feel this is really weird that HubSpot is the only company not using Auto-save.

 

Also, it's annoying from a UX standpoint that, after any field is saved (or auto-saved) on HubSpot:

 

  • that the mouse stays in the last edited field, as in stuck (something that never occurs in modern day web apps, like Airbnb or whatever)
  • that there's a pop-up everything displaying "saved" in a very ugly way (nothing as such on Notion or any moden day web app)

Please answer about this request HubSpot support team, it's been 4 years now.

 

Cheers.

0 Upvotes
spnc
Contributor

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@SKars @karstenkoehler could you kindly move this issue up the chain as I think it's many people's top priority right now.

 

Thanks a bunch!

0 Upvotes
WvanderGarde
Contributor

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lol, Hubspot community autosaved the message I typed last time and did not submit. My main problem is the inconsistency. Some places it does automatically saves information, some places it doesn't. This is the reason we, especially the older team members are losing data. Can anyone from the HubSpot give us an update on this?

spnc
Contributor

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jesposito on ‎Apr 3, 2020 10:25 AM

 

Feature request

 

on 22 February 2024, still nothing!!!!

 

And still no feedback from HubSpot dev team, how ridiculous you're supposed to be the number 1 CRM tool out there!!!

 

Notion: auto-save

Airtable: auto-save

Evernote: auto-save

Google Docs: auto-save

OneNote: auto-save

Dropbox Paper: auto-save

Salesforce Quip: auto-save

Bear: auto-save

Linear: auto-save

Confluence: auto-save

Trello: auto-save

Asana: auto-save

Google Keep: auto-save

Slack: auto-save

Jira: auto-save

Office online: auto-save

Figma: auto-save

Adobe Cloud: auto-save

VSCode: auto-save

Canva: auto-save

Miro: auto-save

ClickUp: auto-save

Notepad++: auto-save

Grammarly: auto-save

Zoho: auto-save

LucidChart: auto-save

Obsidian: auto-save

Squarespace: auto-save

Smartsheet: auto-save

Coda: auto-save

Webflow: auto-save

Scribus: auto-save

BBEdit: auto-save

Sketch: auto-save

Pixelmator: auto-save

Affinity: auto-save

Roam Research: auto-save

Slite: auto-save

Final Draft: auto-save

 

YOU'RE THE ONLY COMPANY NOT IMPLEMENTING AUTO-SAVE THIS IS RIDICULOUS PLEASE FIX IT THANK YOU

KMust
Participant

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The autosave release has been a travesty due to workflows and automations triggering based on the autosave of a property when the property isn't completely filled out (think of multiline text properties). Most of the above solutions you have listed that include autosave don't have downstream impact with automations, therefore autosave is not impactful on the business.

0 Upvotes