Association labels as workflow enrollment triger

[RRadoev]

Hi,
As described here https://knowledge.hubspot.com/workflows/set-your-workflow-enrollment-triggers

we can use association labels as triggers but when I try to set my label it doesn't show up in the menu. I don't see it for company based workflow neither for contact ones.

I tried this guide as well https://knowledge.hubspot.com/crm-setup/create-and-use-association-labels#use-associations-labels-in...

But I still don't see what they show on the pictures and I can't see my labels.

Is there anything that needs to be set before association labels show up in the triggers menu on the right?

[Olivia_Bagnall]

@RRadoev Hi there! 

I would try to clear my cache or open my HS in an incognito windown and see if it makes a difference. If this does not work, can you olease send a screenshot of your whole screen showing your workflow enrollment trigger set-up when you can't see the labels appear? 

Thanks! 

Olivia Bagnall Inbound Consultant and Project Manager Baskey   o.bagnall@baskey.eu www.baskey.eu Rheingasse 14, 50676 Köln

[RRadoev]

Tried clearing cache and different browser still don't see Associations as an enrollment trigger. Not for company based workflow nor contact based.

[RRadoev]

I see what happens now. I need to select a property first and apply the filter then I can select the association label.
I thought I can use association label as the primary filter.

[RRadoev]

Can you answer another question though. Since association labels are used only in Company based workflow can I get the Associated Contact ID in the workflow and send it with a webhook action?

[Olivia_Bagnall]

@RRadoev I'm a little bit confused as to why you created the label as a company to contact label and not as a contact to company label. 

Since the label is 'Former Emplyee' I am assuming this is a label you want to apply to contacts? See image.

 If you create it this way then you will be abel to use it in contact-based workflows.

Let me know if I am missing something here? 

Thanks! 

 

[RRadoev]

@Olivia_Bagnall Any idea about my question above?

[christopher-RVO]

@RRadoev  Have you created your association labels in the account first? 

You would need to create these per object you want to associate to. You can navigate to this by going to Settings>Objects>Choose the object you want to build the association for>Associations>Create association>Insert your label

[RRadoev]

Yes, of course.