Associated Contacts - Unknown or zero

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Occasional Contributor

In our HubSpot we can see that there are companies with 0 showing for associated contacts and others where this value is unknown. Why is this and how can I ensure that where we do not have an associated contact the value is returning as 0?

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Community Manager

Hi @LP79,

 

The difference would be for companies that previously had an associated contact it would show 0, while for companies who have never had an associated contact, it would show a dash, "-", (or unknown). 

 

Thanks,
Jenny


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