Ask Questions From IT Industry Technical Support Expert

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New Contributor

Hi there! My name is Raichel Simon and I have a Tech support company, name, Digitalbulls at Florida, United States. We help people to Fix Computer Problems through online computer tech support, With live tech support we provide online tech classes to the people who really want to improve his/her skill. I am a writer and consultant in IT with Digitalbulls for just over 2 years.

As I am now live in HubSpot, I am here to help you get started with tech support topic and navigate the new world of IT - Technical Support. You can ask me anything about Computer Tech Support, Computer will not boot up, blue screen of death, Free virus scanner, Trojan Remover, Adware remover, Email support, Phone support, Printer Support, Web Browser, Antivirus, Pop up blocker, computer diagnostics, computer running slow, Clear Cookies, Router Configuration, Webmail Support, PC Cleaner, Online Technical Training, How to Backup Computer, Disk Defragmentation. If I don’t know the answer, I’ll go away and find it for you.

I’ll be available anytime 24/7, and will be checking in frequently to answer your questions.

 

Let’s get started!

 

Raichel

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Community Manager

Hi @Digitalbulls

 

Welcome to the Community! I am glad that you have found this space for conversations regarding HubSpot and Inbound methodolgy. I wanted to share the Community Guidelines as a reminder that all conversations and questions that are posted here should begin and remain focused on HubSpot. 

 

Let me know if you have any questions regarding this and Happy HubSpotting.

 

Thank you, 

Jenny


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New Contributor

Hi Raichel, I have been inactive with Hubspot for several months. I subscribe to the Sales Hub and Marketing Hub. I called for phone tech support yesterday and got a recording that stated my User ID as of September no longer gets telephone tech support. Is this true? Hubspot is not worth much to me if I can't get someone on the phone whenever I have a problem. 

 

Also, several months ago my marketing email was suspended. The reason given was that Hubspot thought I was using purchased lists in my database. That is not true. I pull together my contacts one at a time and I have been doing that for twenty years. I have almost 10,000 profiles. Hubspot has asked me to prove that all my contacts opted in. I have not kept that information. Some of it would date back many years. Is there some way to work around this requirement? My Hubspot subscription is not worth much to me if I cannot use email marketing as a tool. I typically get very low rates of unsubscribes, bounces and I think I may have received one or two complaints. Thanks and I will look forward to hearing back. 

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