As far as I know this is currently not possible, unfortunately. Conversations can only be linked to new tickets.
This is a valid request however, I think, and you could submit it in the HubSpot Ideas section of the community. The product team reviews these suggestions based on popularity.
Best regards!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
As far as I know this is currently not possible, unfortunately. Conversations can only be linked to new tickets.
This is a valid request however, I think, and you could submit it in the HubSpot Ideas section of the community. The product team reviews these suggestions based on popularity.
Best regards!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer