CRM

fmarques28
メンバー

Asign a conversation to a ticket

解決

Hi

 

We have a conversation and we want to asign this conversation to an existing ticket ... but we dont see this option ...

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karstenkoehler
解決策
殿堂入り | Solutions Partner
殿堂入り | Solutions Partner

Asign a conversation to a ticket

解決

Hi @fmarques28,

 

As far as I know this is currently not possible, unfortunately. Conversations can only be linked to new tickets.

 

This is a valid request however, I think, and you could submit it in the HubSpot Ideas section of the community. The product team reviews these suggestions based on popularity.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

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1件の返信
karstenkoehler
解決策
殿堂入り | Solutions Partner
殿堂入り | Solutions Partner

Asign a conversation to a ticket

解決

Hi @fmarques28,

 

As far as I know this is currently not possible, unfortunately. Conversations can only be linked to new tickets.

 

This is a valid request however, I think, and you could submit it in the HubSpot Ideas section of the community. The product team reviews these suggestions based on popularity.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.