Feb 14, 2018 12:11 PM - edited Feb 15, 2018 1:48 PM
I am currently unable to import files. I keep getting the error "an unknown error occurred during this import". This has been occurring since the end of the day on Monday. I have checked the files to make sure the headers and formats are correct.
Feb 14, 2018 4:18 PM
I would recommend taking a look at Trujay Group, as we've built a tool to import attachments(files) into HubSpot along with their proper associations. You can reach out to me on this at firstname.lastname@example.org and would be happy to help/discuss.
Feb 16, 2018 3:41 PM
Are you still experiencing this issue? Can you send along screenshots of what you are seeing for the errors in your portal when this occurs?
1. Does this issue occur across multiple browsers?
2. Does this issue occur across different network connections?
3. Are multiple users experiencing this issue?