CRM

MattLM
Member

Allowing multiple owners of records

SOLVE

Hi 

I have a need for certain companies and contacts to be recorded as having multiple owners.  Is this possible?

 

Thanks

 

Matthew 

1 Accepted solution
Josh
Solution
Recognized Expert | Platinum Partner
Recognized Expert | Platinum Partner

Allowing multiple owners of records

SOLVE

@akille,

 

Yes, the permissions will work. Check out the article I posted in the initial response, specifically the section that states "As an added bonus, permissions respect custom owner properties. So, in the above case, as the BDR owner of a deal, Jen Smith would get access to that record."

 

Josh 




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Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Platinum Partner & HubSpot Certified Trainer

View solution in original post

4 Replies 4
BrianCarter
Contributor

Allowing multiple owners of records

SOLVE

Hey Matthew,

 

Reiterating the previous response as the appropriate solution. We have a similar need here, where a Deal can have two owners. I created a custom field for "Additional Deal Owner" and have been able to use it in our reports quite well.

 

Best,

Brian Carter

Josh
Recognized Expert | Platinum Partner
Recognized Expert | Platinum Partner

Allowing multiple owners of records

SOLVE

Hi @MattLM,

 

Yes, you can do this using Custom Owner Properties. Here's an article.

 

I hope that helps!

 

Josh

 

 




Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Platinum Partner & HubSpot Certified Trainer

akille
Participant

Allowing multiple owners of records

SOLVE

Does this approach work with permissions? For instance if a user can only edit contacts they own and they are assigned the "Additional Owner" in a custom property, will permissions recognize this?

0 Upvotes
Josh
Solution
Recognized Expert | Platinum Partner
Recognized Expert | Platinum Partner

Allowing multiple owners of records

SOLVE

@akille,

 

Yes, the permissions will work. Check out the article I posted in the initial response, specifically the section that states "As an added bonus, permissions respect custom owner properties. So, in the above case, as the BDR owner of a deal, Jen Smith would get access to that record."

 

Josh 




Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Platinum Partner & HubSpot Certified Trainer