Allow Multiple Fields to be Applied to a Contact Profile FilterSOLVE
May 9, 2017 2:42 PM - last edited on Aug 2, 2017 8:09 AM by roisinkirby
Is there a way to capture/store multiple settings within a single contact profile filter? For example, we have a custom filter called "Area of Interest" which allows leads to self-select their area of interest when filling out certain forms, but also in some cases we auto-assign them based on certain criteria. However, a lead may be interested in more than one service, yet I believe the current set-up only allows for one selection. So if a lead is interested in one service when filling out a form, but later is interested in another service, it would be great if that customer could be captured as being interested in both services, rather than overriding the previous Area of Interset with the new one.
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