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It's important to click on "Contact enrollment trigger" and, in the "Re-enrollment" tab enable the above setting. (HubSpot interprets "known" as "has changed", too.) When the owner changes, HubSpot will re-enroll the contact and re-update the company owner.
This of course works also in the opposite direction, with a company-based workflow. Here as well you'd have to keep in mind the re-enrollment.
You'll notice that you would have to decide on direction here. If you create both, this might create a loop.
Let me know if you have any follow-up questions, happy to help!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
It would be better if you could choose to enroll them only if the Contact Owner doesn't match the associated Company Owner.... but it looks like that isn't possible.
It's important to click on "Contact enrollment trigger" and, in the "Re-enrollment" tab enable the above setting. (HubSpot interprets "known" as "has changed", too.) When the owner changes, HubSpot will re-enroll the contact and re-update the company owner.
This of course works also in the opposite direction, with a company-based workflow. Here as well you'd have to keep in mind the re-enrollment.
You'll notice that you would have to decide on direction here. If you create both, this might create a loop.
Let me know if you have any follow-up questions, happy to help!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer