CRM

MDAvino
参加者

Adding to File Manager from a deal

解決

In the past, until maybe the summer of 2020, when creating a deal I was able to upload files and have them show up in the file Manager instead of just attaching it to the deal. I prefer to be able to add files into the manager from the deal so they are available to all of our users instead of only having it attached to that deal.

Now it seems like I will need to be in the file manager to add anything new. Is there something I'm missing or did this change?

 

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1件の承認済みベストアンサー
sharonlicari
解決策
元HubSpot社員
元HubSpot社員

Adding to File Manager from a deal

解決

Hey @MDAvino 

 

Welcome to the Community!

 

It seems the File Manager functionality is available for paid subscriptions, you can find more information about this here. Did you have a paid subscription before? 

 

For free users, you can add files or attachments to deals, contacts, companies, or tickets following these steps

 

Thanks

Sharon


loop Loop Marketing is a new four-stage approach that combines AI efficiency and human authenticity to drive growth.
Learn More

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2件の返信
sharonlicari
解決策
元HubSpot社員
元HubSpot社員

Adding to File Manager from a deal

解決

Hey @MDAvino 

 

Welcome to the Community!

 

It seems the File Manager functionality is available for paid subscriptions, you can find more information about this here. Did you have a paid subscription before? 

 

For free users, you can add files or attachments to deals, contacts, companies, or tickets following these steps

 

Thanks

Sharon


loop Loop Marketing is a new four-stage approach that combines AI efficiency and human authenticity to drive growth.
Learn More

MDAvino
参加者

Adding to File Manager from a deal

解決

@sharonlicari  Thank  you for the response. I have always used the free version, it did seem like there was some minor changes over the summer after an update. Thanks for the help.