CRM

ab8140
Participant

Add unsubscribe to signature

SOLVE

Hi - Is there a way to add an unsubscribe link to your email signature that would show up when sending emails through the CRM?

0 Upvotes
1 Accepted solution
edjusten
Solution
HubSpot Employee
HubSpot Employee

Add unsubscribe to signature

SOLVE

Hi @ab8140

 

Emails sent through the CRM are not marketing emails, and therefore do not have "email type" metadata appended to them. So there would be nothing to unsubscribe from.  In other words, you can't suscribe/unsubscribe to an individual email. Messages sent from the HubSpot Marketing platform do have "email type" metadata, and are required to carry unsubscribe links. 

 

Ed 


Did my post help answer your query? Help the Community by marking it as a solution

View solution in original post

1 Reply 1
edjusten
Solution
HubSpot Employee
HubSpot Employee

Add unsubscribe to signature

SOLVE

Hi @ab8140

 

Emails sent through the CRM are not marketing emails, and therefore do not have "email type" metadata appended to them. So there would be nothing to unsubscribe from.  In other words, you can't suscribe/unsubscribe to an individual email. Messages sent from the HubSpot Marketing platform do have "email type" metadata, and are required to carry unsubscribe links. 

 

Ed 


Did my post help answer your query? Help the Community by marking it as a solution