Emails sent through the CRM are not marketing emails, and therefore do not have "email type" metadata appended to them. So there would be nothing to unsubscribe from. In other words, you can't suscribe/unsubscribe to an individual email. Messages sent from the HubSpot Marketing platform do have "email type" metadata, and are required to carry unsubscribe links.
Ed
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Emails sent through the CRM are not marketing emails, and therefore do not have "email type" metadata appended to them. So there would be nothing to unsubscribe from. In other words, you can't suscribe/unsubscribe to an individual email. Messages sent from the HubSpot Marketing platform do have "email type" metadata, and are required to carry unsubscribe links.
Ed
Did my post help answer your query? Help the Community by marking it as a solution