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Jun 8, 2021 3:12 AM
I connected a Hubspot account to just one Facebook ad account, yet it pulled in lead date from all the ad accounts and keeps doing this even when I turned off the FB ad account. Not sure how to disconnect and properly reconnect - any help would be amazing!
Solved! Go to Solution.
Jun 8, 2021 4:30 AM
Hi @KStrydom ,
To disconnect your ad account, go to Settings > Marketing > Ads
Click the Action dropdown and click disconnect ad account
To reconnect:
Go to settings settings
Marketing > Ads.
In Accounts tab, click Connect account
Select account you want to connect
Hope this helps!
If we were able to answer your query, kindly help the community by marking it as a solution.
Thanks and Regards.
Jun 8, 2021 4:30 AM
Hi @KStrydom ,
To disconnect your ad account, go to Settings > Marketing > Ads
Click the Action dropdown and click disconnect ad account
To reconnect:
Go to settings settings
Marketing > Ads.
In Accounts tab, click Connect account
Select account you want to connect
Hope this helps!
If we were able to answer your query, kindly help the community by marking it as a solution.
Thanks and Regards.
Jun 9, 2021 3:29 AM
Thanks so much! Disconnected and will reconnect correctly - will see if it still pulls in leads from other accounts.