CRM

RGoodman
Member

Accidentally GDRP deleted contact who wants to receive our newsletters... what can I do?

I feel like a big dummy. 

 

I was adding a new contact and didn't mark them as a marketing contact. I then went to delete them and readd as a marketing contact, but I deleted them using the GDRP delete. This customer really wants to engage with our content, but now I have no means of re-adding them to our system. 

 

Is there any kind of work around to get this individual added as a contact in our system? If I send them a link to our opt-in page, will that bypass the actions that I took on accident? 

 

Thanks for the help! 

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1 Reply 1
webdew
Guide | Diamond Partner
Guide | Diamond Partner

Accidentally GDRP deleted contact who wants to receive our newsletters... what can I do?

Hi @RGoodman ,

You can try with the opt-in option as you said, but according to this article here, adding back GDPR deleted contacts is possible only if they choose to fill up a form on your website

webdew_0-1635915936280.png

Hope this helps!


If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards.

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