Currently we sync all of our contacts from our CRM (Ms Dynamics) to HS through an integration. Our registration form on our website has to be a non-hubspot form because of its connection to our eCommerce CMS. Currently there is no setting to create new contacts for unique email addresses for non-HubSpot forms. So if anyone uses the same browser or one of our employees helps by registering a customer for the website their CRM records get merged into 1 HubSpot record and causes a lot of data integriy issues.
I know that there is no out of the box functionality to create new contacts for unqiue email addresses for non-hubspot forms, but is there any work around that is known to get around this? We cannot be the only company forced to use a non-hubspot form for site registration.
Disable that feature, or implement some Javascript that prevents this specific form from submitting to HubSpot.
Write some Javascript that fires onSubmit of your form and makes a submission to a HubSpot form via HubSpot Form API. Be sure to not send through the HUTK value.
That way you can simulate a form submission into HubSpot, creating new contacts whenever a new email address is entered in the form.