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BZak on January 15, 2026

Email tracking is reporting emails as Opened immediately after sending from Outlook

I am experiencing an issue with emails that are tracking with a status of Opened immediately after they are sent from Outlook ( in one case, the opened status displayed in my Activity Feed before the sent status was registered ). I am usin read more

Reply Discussion Sales

0 upvote

2 Replies

franksteiner79

Recognized Expert

January 16, 2026

Hi @BZak Opens are an notoriously unreliable metric and become false positives when automated systems (like security scanners, spam filters,...read more

SMiller03 on January 15, 2026

Recent Sales Email Replied Date” updating for all recipients on multi‑recipient email with OOOs

Hi, apologies if this has been covered elsewhere, but I couldn't find it. I am on the free HubSpot CRM and have noticed behaviour that does not seem to match the definition of the “Recent Sales Email Replied Date” contact property (hs_sales_email read more

Reply Discussion Connected Email

0 upvote

1 Reply

Victor_Becerra

Community Manager

January 15, 2026

Hi @SMiller03 — thanks for laying this out so clearly. I’ll pull a few folks into the conversation who are subject matter experts @Jigar...read more

TMwd on January 15, 2026

Phone Number Standardization

Hello, when we imported our user data, the phone numbers were in a variety of formats (we are in the US): 800-123-4567 (800)-123-4567 8001234567 etc is there any easy way to standardize this - either with AI credits or a tool? We are re read more

Reply Discussion Contacts Professional

0 upvote

1 Reply

Jonathan_Vaz

Member

January 15, 2026

Hello @TMwd , you could create the workflow using the instruction in this article link https://knowledge.hubspot.com/workflows/format-phone-numbers...read more

SFerguson193 on January 15, 2026

Not receiving Verification Code to Login

Suddenly, yesterday, I was not able to log in to my account, which I have had for 5+ years. I had worked in it without issue the night before, and then in the morning, couldn't get back in. Yesterday I went through all of the steps offered for free read more

Reply Discussion Free

0 upvote

3 Replies

SFerguson193

Member

January 15, 2026

Hi, this is super frustrating. Can I upgrade to a paid account to get proper support? Keep in mind, I can't log in to do that from my account....

Solved

KPershad on January 15, 2026

Make Deal from Meeting Booking

Does anyone know if a deal can be created from a website using a hubspot meeting booking form? We have this book a meeting form on our wordpress site using the hubspot wordpress plugin and when someone books a meeting, we would like it to create read more

Reply Discussion Free

0 upvote

2 Replies

KPershad

Member

January 15, 2026

Got it. Thanks for the reply.

mnigi on January 15, 2026

How to reconcile Sales and Finance views ?

Hi I would welcome any best practices / tips and tricks how to successfully reconcile the sales and finance views. how to setup a) optimal Deal Management for sales, where PO = Deal, with different product line items & price / margins b) read more

Reply Discussion Enterprise

0 upvote

1 Reply

Victor_Becerra

Community Manager

January 15, 2026

Hi @mnigi — great question, this is something a lot of teams struggle with. I’ll pull in a few folks who may be able to help @karstenkoehler...read more

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