When sending emails, HubSpot should save them to IMAP sent folder
SOLVE
Currently HubSpot only "supports" this if the email provider automatically stores emails sent via SMTP into the sent folder. This used to be the norm many years ago, however today it is upto the email client to do this.
In the email setup, all HubSpot needs is an extra field to say which folder to store sent emails in. It already asks for the IMAP settings, so it can already get a list of all folders.
When sending emails, HubSpot should save them to IMAP sent folder
SOLVE
Hi, @jplevene. Sounds like you're looking for the ideas forum. You'll want to post there, as the HubSpotters you want seeing that feedback are likely there, and not in these forums. These rooms serve as more of a discussion on how to use the different product offerings.
Brad Mampe, Salesforce Analyst, Fidelity I'm probably wrong. I may not be right about that.
When sending emails, HubSpot should save them to IMAP sent folder
SOLVE
Hi, @jplevene. Sounds like you're looking for the ideas forum. You'll want to post there, as the HubSpotters you want seeing that feedback are likely there, and not in these forums. These rooms serve as more of a discussion on how to use the different product offerings.
Brad Mampe, Salesforce Analyst, Fidelity I'm probably wrong. I may not be right about that.
