CMS Development

JRutland92
Participant

[missing “en-gb.cmsf-branding.buttonLabel” translation]

SOLVE

I'm not a developer and am having a consistent issue with a translation/button error appearing in the bottom left of my site. What's the issue?

2024-01-25_15-21-37.png

0 Upvotes
1 Accepted solution
Jnix284
Solution
Hall of Famer

[missing “en-gb.cmsf-branding.buttonLabel” translation]

SOLVE

Hi @Jaycee_Lewis, happy to jump in - the button in the lower left is the "built on HubSpot" button for Free websites:

Jnix284_0-1706227518609.png

Without a URL to the page to check the code, my guess is that HubSpot is detecting the language as EN-GB (English - Great Britain) but doesn't have a label defined so it's presenting an error.

 

I don't think this is anything @JRutland92 can fix directly, maybe by changing their language settings...

 

I checked a site that is built for Spanish /es and the button shows in English for me, even though the site is in Spanish.

 

Should be something the product team can fix


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon

View solution in original post

0 Upvotes
4 Replies 4
Jaycee_Lewis
Community Manager
Community Manager

[missing “en-gb.cmsf-branding.buttonLabel” translation]

SOLVE

Hi @JRutland92. Welcome to our community! I'd like to invite a few of our community members to the conversation — hey @Jnix284 @Anton, do you have any troubleshooting suggestions for a non-dev? 

 

Thank you! — Jaycee


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0 Upvotes
Jnix284
Solution
Hall of Famer

[missing “en-gb.cmsf-branding.buttonLabel” translation]

SOLVE

Hi @Jaycee_Lewis, happy to jump in - the button in the lower left is the "built on HubSpot" button for Free websites:

Jnix284_0-1706227518609.png

Without a URL to the page to check the code, my guess is that HubSpot is detecting the language as EN-GB (English - Great Britain) but doesn't have a label defined so it's presenting an error.

 

I don't think this is anything @JRutland92 can fix directly, maybe by changing their language settings...

 

I checked a site that is built for Spanish /es and the button shows in English for me, even though the site is in Spanish.

 

Should be something the product team can fix


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon
0 Upvotes
JRutland92
Participant

[missing “en-gb.cmsf-branding.buttonLabel” translation]

SOLVE

Thank you. The website is https://justrealisticmarketing.co.uk/

As I'm a free user can I still get in touch with the product team to
resolve this issue?

0 Upvotes
Jnix284
Hall of Famer

[missing “en-gb.cmsf-branding.buttonLabel” translation]

SOLVE

Hi @JRutland92 Since I'm in the US, I can see the button correctly on your website:

Jnix284_0-1708351469677.png

 

@Jaycee_Lewis can offer guidance about the best way to reach the product team to get the issue resolved for the EN-GB version

 


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon
0 Upvotes