CMS Development


Wrong font producing from Hubspot emails.

Though our email templates are in calibra font, we type in calibre, it is generating to Time Roman and looks horrible for our clients

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Community Manager
Community Manager

Wrong font producing from Hubspot emails.

Hi, @AAdmin3 👋 Thanks for your question. You'll need to provide more details in order for the community to assist you. 

For example:

  • Are these marketing emails?
  • Are you using a custom coded template?
  • If so, can you share how you are adding your custom font? Furthermore, what font is set as the fallback? For example: <span style="font-family: Calibri, sans-serif;">Your Text</span> 
  • Can you clarify what you mean when you say, “we type in calibre”, please? If you are trying to paste in text from an external source into the editor, that will not work and the font won't be respected once the email is sent
  • Did you follow the steps here for using custom fonts? Use a custom font in a custom coded email template

When working worth anything outside the default fonts listed here, when creating emails, is challenging and will require testing to see how each email client respects, or not, your choice of custom font. 





Jaycee Lewis

Developer Community Manager

Community | HubSpot