CMS Development

jpsanchez
Contributor | Elite Partner
Contributor | Elite Partner

Wordpress HS Plugin Legacy issue with tracking codes

SOLVE

Hi folks 😉

 

I´m chekcing a WP client that was using HS plugin for last two years and more them one Plugin at the same time. They have just update the site and install the last version of the HS plugin. All looks fine and works. 

 

Doing the check i just see more them once the HUS codes in the site and i´m not sure if this is normal or is a legacy code.  ( paste here the codes in question)

 

Thanks in advace for any answer about this ;))

Captura de pantalla 2018-08-22 a las 11.46.50.png

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2 Accepted solutions
trevordjones
Solution
Recognized Expert | Diamond Partner
Recognized Expert | Diamond Partner

Wordpress HS Plugin Legacy issue with tracking codes

SOLVE

@jpsanchez @roisinkirby This looks like you have both the "HubSpot Form Builder, Live Chat . . .  " (fka "LeadIn")  Plugin and the "Hubspot Tracking Code for WordPress" plugin installed.   Check your installed plugins for that.

 

You shouldn't need the Tracking Code plugin if you have LeadIn already.  I would suggest disabling/removing HS Tracking Code for WordPress if it is installed.

 

 

 

 

 

- Trevor
If my post solves your problem, please accept it as a solution.

View solution in original post

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trevordjones
Solution
Recognized Expert | Diamond Partner
Recognized Expert | Diamond Partner

Wordpress HS Plugin Legacy issue with tracking codes

SOLVE

The second code snippet is the analytics code for wordpress snippet.

- Trevor
If my post solves your problem, please accept it as a solution.

View solution in original post

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4 Replies 4
roisinkirby
HubSpot Product Team
HubSpot Product Team

Wordpress HS Plugin Legacy issue with tracking codes

SOLVE

Hey @jpsanchez thanks for your question! @ndwilliams3@trevordjones have you come accross this before?

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trevordjones
Solution
Recognized Expert | Diamond Partner
Recognized Expert | Diamond Partner

Wordpress HS Plugin Legacy issue with tracking codes

SOLVE

@jpsanchez @roisinkirby This looks like you have both the "HubSpot Form Builder, Live Chat . . .  " (fka "LeadIn")  Plugin and the "Hubspot Tracking Code for WordPress" plugin installed.   Check your installed plugins for that.

 

You shouldn't need the Tracking Code plugin if you have LeadIn already.  I would suggest disabling/removing HS Tracking Code for WordPress if it is installed.

 

 

 

 

 

- Trevor
If my post solves your problem, please accept it as a solution.

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jpsanchez
Contributor | Elite Partner
Contributor | Elite Partner

Wordpress HS Plugin Legacy issue with tracking codes

SOLVE

Thanks for the quick answer @trevordjones  the plugin is not installed ( HS tracking code for WP) so its quick a bit extrange that the code still on the pages. with your information all point to a legacy in the WP from client site. 

 

Do you know wich of the two lines codes are fropm HS tracking Code for WP?

 

Thanks again 😉

JP

 

0 Upvotes
trevordjones
Solution
Recognized Expert | Diamond Partner
Recognized Expert | Diamond Partner

Wordpress HS Plugin Legacy issue with tracking codes

SOLVE

The second code snippet is the analytics code for wordpress snippet.

- Trevor
If my post solves your problem, please accept it as a solution.

0 Upvotes