CMS Development

JTedesco4
Member

Website showing 404 on all pages

SOLVE

I built this site with CMS Hub paid and then let the account expire.  it has been running on 'free tools' since May and all of a sudden the website is now showing an old 404 page.  all pages showing 404.

 

www.npdlogistics.com

 

Is this Hubspot's way of getting me to pay for a plan again? or is there something wrong all of a sudden?

1 Accepted solution
JTedesco4
Solution
Member

Website showing 404 on all pages

SOLVE

I appreciate you taking a look and responding.  I'm very experienced with Hubspot and could not see any issues in my Hubspot account that would make this happen so I whipped up a temporary holding page and removed the Hubspot CNAME from the domain as well as my 'non-www' redirect.  I got that to work but then the client got upset so I put the CNAME and redirect back and it just came back up.  I guess it needed a DNS refresh or something.  very bazaar.

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0 Upvotes
4 Replies 4
AlexaAli
Participant

Website showing 404 on all pages

SOLVE

It sounds like a frustrating situation! It’s possible that the website might be experiencing some restrictions due to the account being downgraded to the free tools plan. HubSpot may limit certain features, which could affect the functionality of your site. I’d recommend checking with HubSpot support to see if the plan expiration caused the 404 errors. It might be worth considering upgrading to ensure your website runs smoothly again.

Also, if you're managing communications through WhatsApp for updates, it could be helpful to stay on top of these issues by reaching your audience there too!

0 Upvotes
Jaycee_Lewis
Community Manager
Community Manager

Website showing 404 on all pages

SOLVE

Hey, @JTedesco4 👋 I just tested the homepage and several additional pages and all loaded for me. Can you check again? — Jaycee

linkedin

Jaycee Lewis

Developer Community Manager

Community | HubSpot

0 Upvotes
Jnix284
Hall of Famer

Website showing 404 on all pages

SOLVE

@Jaycee_Lewis I believe this issue is also related to HubSpot Support ticket #15668088 as I mentioned just a little bit ago in another thread.


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon
0 Upvotes
JTedesco4
Solution
Member

Website showing 404 on all pages

SOLVE

I appreciate you taking a look and responding.  I'm very experienced with Hubspot and could not see any issues in my Hubspot account that would make this happen so I whipped up a temporary holding page and removed the Hubspot CNAME from the domain as well as my 'non-www' redirect.  I got that to work but then the client got upset so I put the CNAME and redirect back and it just came back up.  I guess it needed a DNS refresh or something.  very bazaar.

0 Upvotes