CMS Development

JSalazar8
Participant

Subscription update confirmation page

SOLVE

I'm having some issues trying to embed a google form (survey) in the subscription update confirmation page. I tested using two different custom modules (code, html+hubl) and both are only working in Chrome (desktop) but not on Firefox and mobile devices.

 

Any suggestions on how to embed an iframe? Thanks in advance!

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1 Accepted solution
JSalazar8
Solution
Participant

Subscription update confirmation page

SOLVE

Actually, I just realized it was a permission setting. All good now. Thanks!

View solution in original post

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5 Replies 5
Sjardo
Top Contributor | Elite Partner
Top Contributor | Elite Partner

Subscription update confirmation page

SOLVE

Hi! 

 

the easiest way to help out is if you give us the link to the page 🙂

Best guess is a broken minified file or you forgot a file

 

Best,

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JSalazar8
Participant

Subscription update confirmation page

SOLVE

I attached a couple of screenshots of the errors in the web console in my previous message.

 

Here's the link to the manage preferences page: https://news.communityimpact.com/hs/manage-preferences/unsubscribe?languagePreference=en&d=Vnhr-w5BD...

 

Click the "update email preferences" button at the bottom of the page to go to the subscription update confirmation page.

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JSalazar8
Solution
Participant

Subscription update confirmation page

SOLVE

Actually, I just realized it was a permission setting. All good now. Thanks!

0 Upvotes
Jaycee_Lewis
Community Manager
Community Manager

Subscription update confirmation page

SOLVE

Hi, @JSalazar8 👋 Thanks for reaching out. Are you getting any errors or warnings about Cross-Origin, when using the page inspector with a browser where the form won't render? 

 

Hey, @assi @Sjardo, do you have any other troubleshooting steps for @JSalazar8?

 

Best,

Jaycee

linkedin

Jaycee Lewis

Developer Community Manager

Community | HubSpot

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JSalazar8
Participant

Subscription update confirmation page

SOLVE

This is from Firefox inspector,

Screen Shot 2023-03-02 at 6.08.44 PM.pngScreen Shot 2023-03-02 at 6.09.20 PM.png

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