CMS Development

GCarter97
Member

Problem deleting your domain

I'm getting this message whenever I try and delete my domain 

GCarter97_0-1695998326828.png

I can't add a new one, I can't delete my old one.

 

I can't delete my brand domain either, what can I do here?

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7 Replies 7
GCarter97
Member

Problem deleting your domain

Yes I do but I dont want to delete the page and there doesnt seem to be any way of changing the domain when in the page settings

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Jnix284
Thought Leader | Diamond Partner
Thought Leader | Diamond Partner

Problem deleting your domain

@GCarter97  from the page editor, if you click on the settings, there should be an option to edit the domain to swap it to the included hs-sites domain as shown here:

Jnix284_0-1696100342645.png

Once you change it to the hs-sites domain, the page wouldn't be using your connected domain and you should be good to remove it.

 

 

 


Jennifer Nixon - Director of Revenue Operations at WORQFLOW

connect with Jen on Linkedin
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GCarter97
Member

Problem deleting your domain

Nope, unfortunatley there is no option for me, just the one that I want to disconnect

GCarter97_0-1696184338984.png

 

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Jnix284
Thought Leader | Diamond Partner
Thought Leader | Diamond Partner

Problem deleting your domain

@GCarter97 ah, I see - it must be a limitation of the free plan.

 

I checked my free account and when there isn't a brand domain connected, it creates one for you to use temporarily, but I couldn't find a way to save website content and still be able to delete the domain.

 

Domains can be a little tricky depending on the configuration, would you want to jump on a call this week to look at the options together? It'd be a little quicker than going back and forth with ideas to troubleshoot.

 


Jennifer Nixon - Director of Revenue Operations at WORQFLOW

connect with Jen on Linkedin
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GCarter97
Member

Problem deleting your domain

For some reason it just let me remove it without me doing anything after a while - not sure what fixed it

Jnix284
Thought Leader | Diamond Partner
Thought Leader | Diamond Partner

Problem deleting your domain

@GCarter97 that's good - maybe there were just too many requests to the server and it was triggering an error. Glad you could get it removed!

 


Jennifer Nixon - Director of Revenue Operations at WORQFLOW

connect with Jen on Linkedin
0 Upvotes
Jnix284
Thought Leader | Diamond Partner
Thought Leader | Diamond Partner

Problem deleting your domain

Hi @GCarter97  do you have any published content associated with your domain?

 


Jennifer Nixon - Director of Revenue Operations at WORQFLOW

connect with Jen on Linkedin
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