Problem adressing an email to an existing list

[GGALLOY]

After I have created a list, I am trying to send this list a marketing email.

I create the email and in the menu "send or plan" my lists do not appear.

Anyone knows why ?

My lists are built from criterias bases on the companies not the contact itself. could that be the reason ?

Thanks for your help/support.

Guillaume

[GGALLOY]

@GRajput,

This is very helpful, thanks !

Guillaume

[GRajput · Accepted solution]

Hi @GGALLOY , 

I hope you are doing fine. The solution to your problem is, the list was created on Company object that is why it was not visible in the list dropdown. We send marketing emails to only Marketing contacts, so kindly create a list on Contact object and also kindly check if the members of the list are marked as Marketing contacts, and only then we would be able send out a marketing emails.

I hope this would help you out.

[GGALLOY]

This is indeed helpful, thank you.