Hi there, we want to pass the email field from our checkout page (Recurly iframe) to a HS pop-up form that collects 'nice to have' data on our thank you page.
Recurly data is pushed into HS via zaps so there's a delay
Pop-up form needs email in order to create a contact/store that data in a way where I can sync the two data sets
We tried to make the email field hidden and pass the data but it isn't working. Made it unhidden and now people need to fill in their email twice which is bad UX + opens us up to people putting in a different email and not being able to merge those data sets.
We're not using the API, our dev team coded this:
It seems like a really simple task that we're trying to do but it isn't working. Would love any help we can get so we don't have to move away from using a HS form on the thank you page.