Parallax module not displaying image (appearing grey)

New Contributor

We have used a parallax module across our website and they have all worked until recently the one on our landing page isn't displaying an image, it just appears grey. In the content editor, the parallax module doesn't even appear in the left-hand modules pane to insert an image which leads us to believe it's a template issue. We have checked the templates and there's nothing obviously different.

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Community Manager

Hey @Bethany03 

 

I apologize for the delay in getting back to you. 

 

I will tag a few of our experts to give you some tips about this.         

 

Hey  @Anton @dennis_e @stefen could you please share your knowledge with @Bethany03 

 

Thank you

Sharon

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Regular Advisor | Platinum Partner

heyo @Bethany03 , anything we could reference? screenshots or code?

dennis