One page of HubSpot open using 7GB of memory

[jh99]

Is there a memory leak currently with the hubspot CRM? I only have one page of hubspot open and it's taking 7GB of memory... That's insane. Please support. 

[DrFu]

Same here - this time on Mac - clearly a memory leak.

All standard troubleshooting methods do not help. Individual tabs start using up all available memory. After a few minutes, the browser becomes unresponsive.

I have to close all tabs every few minutes - It will work but minutes later same problem. I had this going on for months.

Using Safari Mac with M2 and newest OS

__

This is a critical error for me that makes working with HubSpot a drag - please help.

[BérangèreL]

Hi @DrFu and thank you for sharing your experience and outlining the issue so clearly.

I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, including hopping on a screenshare if necessary.

I have also shared this valuable feedback internally.

We appreciate you helping us improve the platform!

Thanks,
Bérangère

[shadabahmedkhan · Accepted solution]

That's a lot of memory try clearing the cache of your browser or disabling any extension that feel problematic and also test in in incognito window to see if it still spikes.

[jh99]

I did do this, did nothing

[jh99]

This issue occurs even after clearing cache by the way.