CMS Development

Salaoui
Member

Not submitting form because we are already submitting

Hi there,

 

I'm facing a little issue with one of my forms: I created very simple forms that asks for an email address and then redirects to an external page (a pdf). So my visitors can download a documentation if they give their email.

I use the hack that allows to open the form in a new tab

 

The problem: each time I try to submit again the form, it does not work, and I get his message in the console: Not submitting form because we are already submitting.

 

In case a visitor closed the tab and wants to re-open it: he can't.

Do you have any idea I can allow visitors to submit forms several time on the same page?

 

Many thanks 

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roisinkirby
HubSpot Product Team
HubSpot Product Team

Not submitting form because we are already submitting

Hey @Salaoui would I be correct in saying it's a multi-step form that you are looking to build?

 

There are a few options here: https://knowledge.hubspot.com/articles/kcs_article/forms/can-i-create-a-multi-step-form

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