No see KB in GraphQL
SOLVEWe develop an App to ingest the HubSpot Knowledge Base using GraphQL. But we are not able to list the knowledgs bases for a customer. The customer has Service Hub Professional.
We asked the customer to go to https://app.hubspot.com/graphiql/their_portal_id, But they can only see BLOG and CRM, does not see KB there. e.g. KB is missing in the image like below. Any idea?
1 Accepted solution
No see KB in GraphQL
SOLVEHi @Kevin_J 👋
Thanks for reaching out to the Community!
I’ve reviewed the situation and found a similar case that was successfully resolved by our support team using internal tools. To ensure the best possible outcome, I recommend your client reach out to our support team. They’ll be able to investigate the issue and resolve it quickly.
Best,
Diana
|
Join us on March 27th at 12 PM for the Digital Essentials Lab, an interactive session designed to redefine your digital strategy! Engage with expert Jourdan Guyton to gain actionable insights, participate in live Q&A, and learn strategies to boost your business success. Don't miss this opportunity to connect and grow—reserve your spot today! |
 | ¿Sabías que la Comunidad está disponible en Español? ¡Participa hoy en conversaciones en el idioma de tu preferencia,cambiando el idioma en tus configuarciones! |
No see KB in GraphQL
SOLVEHi @Kevin_J 👋
Thanks for reaching out to the Community!
I’ve reviewed the situation and found a similar case that was successfully resolved by our support team using internal tools. To ensure the best possible outcome, I recommend your client reach out to our support team. They’ll be able to investigate the issue and resolve it quickly.
Best,
Diana
|
|
Join us on March 27th at 12 PM for the Digital Essentials Lab, an interactive session designed to redefine your digital strategy! Engage with expert Jourdan Guyton to gain actionable insights, participate in live Q&A, and learn strategies to boost your business success. Don't miss this opportunity to connect and grow—reserve your spot today! |
| ¿Sabías que la Comunidad está disponible en Español? ¡Participa hoy en conversaciones en el idioma de tu preferencia,cambiando el idioma en tus configuarciones! |
