My Hubspot form regularly appears below footer for my customers (Wordpress site)

SOLVE
john_madden
Participant

Hi all, 

I have a form made up in HubSpot, and I have the form code pasted in to an element in the visual builder. 
50% of the time the form loads correctly, but 50% of the time it loads well below the fold, underneath the footer of the page. This is pretty much unacceptable considering our visits/form completion % is poor enough as is. 

Has anyone encountered anything like this before? Or are there any work-arounds, plugins, or alternate ways of going about this that might help the form load better?

Thanks, 

John

1 Accepted solution

Accepted Solutions
tjoyce
Solution
Recognized Expert | Platinum Partner

@john_madden -

I have seen this when I accidentally have the same form included in the page twice. I forgot I had a popup that contained the form as well. It's best to assign the form to a custom classed or ID div if you are reusing the same form. We can confirm that functionality if you have a link to your page or page preview.


If this answer helped, please, mark as solved 😄


tim@belch.io | forms.belch.io | Design your own Beautiful HubSpot Forms; No coding necessary.

 

Drop by and say Hi to me on slack.

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2 Replies 2
tjoyce
Solution
Recognized Expert | Platinum Partner

@john_madden -

I have seen this when I accidentally have the same form included in the page twice. I forgot I had a popup that contained the form as well. It's best to assign the form to a custom classed or ID div if you are reusing the same form. We can confirm that functionality if you have a link to your page or page preview.


If this answer helped, please, mark as solved 😄


tim@belch.io | forms.belch.io | Design your own Beautiful HubSpot Forms; No coding necessary.

 

Drop by and say Hi to me on slack.

View solution in original post

john_madden
Participant

Sorry for delay replying

That's done the trick. I was using a visual web editor which hid the dupe iteration of the form for "ease of use"! Not very easy in this instance. Smiley Wink

Thanks @tjoyce for the tip

 

john