CMS Development

jonflynnh2o
Participant | Partner
Participant | Partner

Modules pulling through old field names?

Hi, we've been experiencing this happening with a new module we refactored a few months ago and unfortunately still experiencing it. We believe this is an issue on hubspots side and more specifically a server-side caching issue. Bottom line is the module is pulling through the wrong field names. E.g.: some of the fields we have on the module:

 

Screenshot 2021-06-07 at 11.18.06.png

yet when outputting the hubl response on the frontend it is for some reason pulling through old field names like 'divider_choice_copy' and 'button_right_text'.

Screenshot 2021-06-07 at 11.24.10.png

 

 We have contacted support 4 times over this, each which has taken around an hour to finally realise this is an issue on their side, to which they just direct us to the dev team, give us a number and they never reply. We're wondering if anyone else has experienced this issue and what we can do to fix it as it has been 3 months going back and forth with hubspot and no solution yet.

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dennisedson
HubSpot Product Team
HubSpot Product Team

Modules pulling through old field names?

Hey @jonflynnh2o ,

Sorry this hasn't been resolved. 

Could you do me a favor and post a link to that module? (feel free to dm me) .

 

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