CMS Development

Jsum
Conselheiro(a) de destaque

Logging into portal takes me to Hubspot Academy, with no exit

resolver

Hi all,

 

I've been logging in and out of this portal for almost a year. I have access to several portals that I do work in. I haven't been in this particular portal in a few weeks, and now when I log in it takes me to the hubspot academy with no way to access the hubspot portal main navigation or any of the tools. I'm going to log into a different portal and swap out the portal ids in the url, hopefully that gets me into the dashboard I need. I'd like to be able to click the portal and just go to the dashboard though, if possible. 

1 Solução aceita
dennisedson
Solução
Equipe de Produto da HubSpot
Equipe de Produto da HubSpot

Logging into portal takes me to Hubspot Academy, with no exit

resolver

Can you try to go to your account settings in that portal and choosing a default homepage?

Here is a handy link for you 😉

https://app.hubspot.com/settings/2832298/user-preferences/profile

Will be under general tab at the bottom

User_Preferences___HubSpot.png

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4 Respostas 4
Jsum
Conselheiro(a) de destaque

Logging into portal takes me to Hubspot Academy, with no exit

resolver

Thanks @dennisedson , that did the trick

Jsum
Conselheiro(a) de destaque

Logging into portal takes me to Hubspot Academy, with no exit

resolver

@dennisedson the portal is 2832298. The drop down where I access my other portals does not work on this page either. I have to go to this page, get the portal id (can't highlight and copy, have to remember it) and then go back to my portal list, choose a different portal, and then swap the portal id out in the url in order to access this portals dashboard and menu, everytime I want to access this portal. 

0 Avaliação positiva
dennisedson
Solução
Equipe de Produto da HubSpot
Equipe de Produto da HubSpot

Logging into portal takes me to Hubspot Academy, with no exit

resolver

Can you try to go to your account settings in that portal and choosing a default homepage?

Here is a handy link for you 😉

https://app.hubspot.com/settings/2832298/user-preferences/profile

Will be under general tab at the bottom

User_Preferences___HubSpot.png

dennisedson
Equipe de Produto da HubSpot
Equipe de Produto da HubSpot

Logging into portal takes me to Hubspot Academy, with no exit

resolver

@Jsum , clearly we are hinting that you need to do some academy work 😜

Mind sending me the portal id?

Does it occur when if you are already logged into HubSpot and switch to that portal?