CMS Development

sjones3
Member

Locking a task

Is there a way to only allow a contact to be in 1 employees task?

 

The scenerio at my company is users are loading contacts into their tasks as a dialer. They are not always completing their dialing and the tasks sit there.

 

a single contatc can be in 3 different task lists.

 

How can we set it up where a contatc can only be in 1 task at a time?

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1 Reply 1
Jaycee_Lewis
Community Manager
Community Manager

Locking a task

Hey, @sjones3 👋 I doubled checked the knowledge base article and the developer documentation for creating Tasks. I can confirm this isn't a feature. Not my favorite answer to give, and I don't want you looking for a solution that doesn't exist. 

 

If you have a moment, adding your suggestion to the Ideas Community and getting some upvotes will be very helpful in getting your suggestion in front of the Product team. If you add a link back to your Idea post, I'll be sure to give it an upvote to help get the ball rolling.

 

Best,

Jaycee

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Jaycee Lewis

Developer Community Manager

Community | HubSpot

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